Privacy Policy

Effective Date: September 14, 2025

Last Updated: September 14, 2025


Introduction

Welcome to Intolera (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Intolera app and related services.

Information We Collect

We may collect and process the following types of information:


Personal Information:


Name

Email address

User account information (for login and authentication)



Health & Fitness Data:


Food intolerances and dietary preferences

Health and wellness data you provide (e.g., symptoms, goals, tracked foods)



Usage Data:


App usage statistics

Product interaction (e.g., scanned items, restaurant searches)

Crash data and diagnostics



Location Data:


If you enable location features, we may collect your device’s location to help you find nearby restaurants and services.


How We Use Your Information

We use your information to:


Provide and improve the Intolera app and its features


Personalize your experience (recommendations, custom recipes, analytics)


Authenticate your account and secure your data


Respond to support requests and user inquiries


Comply with legal obligations



We do not sell your personal data to third parties.

We do not use your information for third-party advertising or tracking.


Data Sharing & Third Parties


We may use third-party services (such as Firebase) to provide authentication, analytics, or crash reporting. These providers process your data on our behalf and only as necessary to provide the services.

We do not share your data with advertisers or data brokers.


Data Security

We use industry-standard security measures (such as HTTPS/TLS encryption) to protect your data during transmission and storage.

Despite our efforts, no method of electronic storage or transmission is 100% secure.

Your Choices


You can access, update, or delete your account data in the app at any time.

You can opt out of non-essential data collection in your device settings.

To request deletion of your account or personal information, please contact us at [your email].


Children’s Privacy

Intolera is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the app and on our website. Your continued use of Intolera means you accept these changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[Contact Us]

Data Retention

We retain your personal information only while your account is active. If you delete your account, all personal and health-related data is permanently erased from our systems, unless we are legally required to retain certain information.



For privacy questions or to request data deletion, please use our [Contact Us] form.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:


  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.

  • Right to Deletion (“Right to be Forgotten”): You can request the deletion of your personal data, subject to certain exceptions.

  • Right to Restrict Processing: You can request limits on how we use your data.

  • Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.

  • Right to Object: You may object to our processing of your personal data.

  • Right to Withdraw Consent: If you have given us consent to process your data, you can withdraw it at any time.



To exercise these rights, please contact us at [your email address]. We will respond to your request in accordance with applicable laws.


If you are a resident of the European Union, you have the right to lodge a complaint with your local data protection authority.


If you are a California resident, you have the right to request disclosure of categories of data collected, request deletion, and opt out of the sale of your personal information (Intolera does not sell your data).

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